Canada Post phasing out door to door delivery, phasing in nose removal for face spite

Canada Post grand plan pro­nounce­ments (espe­cially when there's bar­gain­ing to be done) have a habit of not com­ing true or being counter-fac­tual, but this lat­est, about the crown cor­po­ra­tion phas­ing out urban door to door deliv­ery war­rants a response.

Because it makes me think that idiots are run­ning the cor­po­ra­tion. As a for­mer CUPW employee and cur­rent doc­tri­naire, pro-union ide­o­logue, you can expect me to say that cut­ting those jobs will ruin lives, hurt the econ­omy and weaken com­mu­ni­ties. Of course I'm going to say that. It's true. But there. I've said it.

What I would like to focus on now is the marked stu­pid­ity of the busi­ness deci­sion to stop going door to door. 

Canada Post is degrad­ing one of its biggest assets - one of its remain­ing com­pet­i­tive advan­tages - in this the era where online shop­ping is the only thing that will be fill­ing deliv­ery trucks (or drones). Its deliv­ery net­work.

When I shop online I always try to find some­where that will deliver by Canada Post or its US equiv­a­lent. Even if I didn't care about the work­ers, I would still do it because it's the most con­ve­nient ship­ping method there is. As often as not the let­ter car­rier will leave the par­cel on my porch or in my mail­box if no one is home. 

Maybe they don't (it's too big, or the ship­per won't allow it) then it gets carded and I have to walk all of four blocks to my Canada Post retail out­let.

Com­pare and con­trast with hav­ing to go out to the east end at hor­ri­bly incon­ve­nient hours (UPS) or the air­port (Fedex) and I will pick the 'We ship any­where' deliv­ery net­work any time. All the time.

But now if I have to go to a com­mu­nity mail­box instead, I guar­an­tee myself the incon­ve­nience and can be sure that if it won't fit in one of those itty bitty boxes, I'm going to the Quickie Mart. No more com­ing home to that highly antic­i­pated gad­get or bit of cloth­ing. Wel­come to dri­ving out to the sub­urbs to pay $25 ship­ping on a $20 book.

Tack on to that their antic­i­pated rate increases and it does start to seem like they're cut­ting their noses off to spite their faces. 

I could see the rate increases if they were try­ing to lever­age their supe­rior deliv­ery net­work. Peo­ple will pay for con­ve­nience. But that's not what's going on. Their tak­ing a ser­vice with which every­one is famil­iar and mak­ing simul­ta­ne­ously worse and yet more expen­sive.

They need to go back to the draw­ing board on this and look for actual inno­v­a­tive solu­tions. I bet CUPW has some.